Andy Frank was my salesperson. He was knowledgeable and helpful. He answered all of my questions and followed through on everything we talked about. I spoke to him about my past experience with this dealership and my reluctance to use them ever again but, baby steps, my experience with him has put me more at ease about buying here. And the rest of the staff I encountered were very friendly and helpful.
Great service department. Very friendly and helpful. Thank you for all your help.
Very nice body shop. Staff friendly.
said it would take 45 minutes and it was 44 minutes great job
Friendly service. In and out in great time! Very respectful service techs and Alex who sold me my car, always greets me if he sees me in for a service!
Great! Helpful staff. Clean facility. No pressure to purchase.
Andy and rich took good care of me. Both were very kind
Very friendly atmosphere
Buying a vehicle is always a stressful proposition. The folks at York did a great job of working with us to make sure we were getting exactly what we wanted. I would recommend.
I was greeted immediately. I was shown the waiting area, coffee and restroom. My truck was taken back and service was started ahead of scheduled time. My truck was completed ahead of the projected time frame. I am most confident in YORK'S service department and crew. I plan to return for service when needed, The cashier was friendly and shared a great smile. Great job Jared Smith and crew ! I am pleased. DW
Always do a great job.
One of the best places to purchase a vehicle. A painless process that didn't take hours. Would definitely recommend!
Great service department thank You Jared and the great mechanic's for fixing our equinox that we have had for 4 years that would never start after sitting 3 days ever since we bought it from champion Chevrolet in Danville. They worked on it several times and put 3 batteries in it over 3 years and didn't get it fixed but good to go now Thank You York Chevrolet in Greencastle
We visited York earlier this week and made a decision to put a deposit down on a car to hold while they touched up a few things.. We then changed our minds and informed them that we were going to continue shopping and not buy their car. They were very understanding through the whole process and were willing to give our deposit back, no questions asked! I would go there again and recommend them to anyone! The car was very nice and competitively priced. Chrisie and Rick are great!
Car looked great when they were done!
It was a good buying experience. Alex is a good salesman I would deal with him anytime.
Great dealership and great employees.
In a post Covid time. It was a very smooth transaction. That was both fair and honest throughout the experience.
They were very quick and did a good job
Excellent place to do business ! They are always willing to go the extra mile when it comes to customer service.
Quick service provided for a reasonable cost.
They found the problem ordered the part and had it done way before i expected it to be done
Fast and courteous service. Really appreciated the complimentary car wash.
Fast and courteous. Thank you for the Military discount.
Got my vehicle in immediately. Very courteous and friendly. Didn't have a long wait either.
Josh is Awesome love working with him.
The service was prompt and thorough, the CSR was very professional and answered my questions
I would highly recommend this dealership! They made us feel like part of the family. Rick, the sales manager was wonderful to work with. Then he turned us over to Josh who made sure we knew every feature available in our car even though I will only remember half of it. 🙂 He made sure I knew where I could find the information that I would likely forget. Definitely check them out if you are in the market!
best service, friendly setvice department
I have bought two cars at York Pontiac during a 12 year period. I have always gotten great service each time I have to take my car in for any type of service. They are always friendly and helpful. One thing that I just love is they will come to my employment (same town) and pick my car up and bring it back when it is done. That is simply a great service and I really appreciate that type of service! If they have to keep my car, most of the time they have a loaner car for me to drive ...
Very good experience
Very friendly and accommodating to the problems that I had. Was a little difficult getting an appointment but due to the nature of the repair a loaner was needed and until they got one I could not get in. After they got one everything was fine and I would highly recommend them to anyone
Everyone was wonderful! Josh (salesman) couldn't have been nicer and patient with me while he told me about all the bells and whistles and how they worked. Laura (finance manager) was fabulous too! I think we'd be great friends outside of the dealership. She made sure I understood everything before signing it. Fabulous experience all around! Even Jarrod (service) came over and, as always, was fantastic! Way to go York GMC!!!
just bought 2018 jeep compass today great service ! I will be back for future purchases !
Just got my car detailed, John and his crew did an amazing job!! Big thank you for going above and beyond!!!
Outstanding as usual
The service was good.
Great customer service and gave me estimates on tire replacements. York has always treated my family well and I will always go back every time!!
Had some body work and new tires installed. Everything looks great! Thanks Joe & Jerrod
Always kind and gets my vehicle fixed in a timely manner.
Just bought a 21 GMC Sierra and can’t say enough good things about this dealer and it’s employees.
My husband and I have purchased 2 vehicles from York in the past two months! Andy is AWESOME! He is so courteous and makes sure we are comfortable with everything from our loan to the vehicle! He even went out of his way to help my husband transfer his tool box to his new truck!!!!!!
thanks for getting it fixed
The interaction I had with the service dept was exceptional. He has a great demeanor and personality and GM should be proud to have him as the face of GM to its customers.
they do a super job with my car and are very pleasant they picked up my car and returned in proper time I can trust this dealership and I really appreciate it
Timely service, friendly people
Always courteous, timely and informative. Love that they wash my truck after service appointments. ❤️
Very Friendly sales Staff and very pleasant atmosphere
very friendly, fast service, work done in reasonable time and the coffee was good also.
I got in on time for my appointment and they were very quick on my oil change
Very friendly and efficient. Not a long wait at all for 2 oils changes. Thanks everyone!!!
Had my oil pump changed went in earily in morning and was done and ready to go that night. Excellent service!!! Funny they did forget one thing to reset my oil change lol no biggie I just did that simple task myself.
All personnel are nice, helpful, courteous, and professional.
Dealership always attentive to your needs both for sales and service.
I’ve never experienced a vehicle purchase such as this and yes, I’ve done it too many times. My salesperson was Christina Walters and all I can say is wow. I can see why she’s been there for quite sometime. She’s very driven! She books around like how I could only wish coffee would affect me. Very professional, pleasant and personable and it was very clear she was doing everything in her power to make things to be as smooth and efficient as possible as if it was how she would like it for herself all the ...
Very kind and courteous.
Trustworthy . Helpful, courtesy. What more could you ask for?
fast and friendly service
Awesome customer service but estimated times need to be more accurate
Was very satisfied, except for being misled about financing rate.
They were fast, courteous, professional, and provided a safe environment
Andy was very patient and helpful. He showed us several vehicles and explained the features on each one. It was a pleasant experience from walking into dealership to driving off lot with new vehicle.
they were amazing to work with and outstanding customer service!
Zach Miller is an awesome mechanic and VERY knowledgeable! Top notch guy right there! 10/10 would recommend your service dept.
Polite, quick and easy!
Recently moved to the area and being a General Motors family for many years wanted to find a dealer closer to our new home. We've been there 3 times for maintenance service on our vehicles and are very pleased. Will continue to give them our business.
We had a great buying experience, our salesman Peter Henderson was great. We have purchased vehicles there for several years. All of the staff is friendly, no matter which department we need. Thank you all at York’s.
Mike Dixon was great!
They went out of their way to get us a new car. Highly recommend this dealership
Awesome experience! Super nice staff and no BS. I will buy from them again!
See Chrissy for a great deal
Great people and service.
Chrisee, Rodney, and Laura took great care of me. They put me in an awesome vehicle with an awesome warranty at a great price!!!
Nice service great choice of vehicles
We always get great service
Wrecked car out it back together took quite a while to get back
Couldn’t ask for a better experience!! Josh was awesome. I knew this was the place I was going to buy from as soon as I walked in the door!
I was treated fairly and the service team was honest and up front about all the costs.
Christie was such a huge help in showing me the car I would take home as well as looking out for our trade-in! Rick was also a big help in explaining the purchasing process and really putting me at ease! Now I have a new car where I can go to get everything done!
You always expected the worst when it comes to car repair but thankfully I can handle this.
We saw the car that we wanted on the website. We talked to Rick on Tuesday. We did the finance part on line and was in the car on Thursday afternoon. This seriously was the easiest hassle- free car buying experience I have ever experienced in my lifetime. I highly recommend this dealership and especially Rick Wright to everyone.
I had an exceptional sales experience with Alex Buker, He was great to answer all my questions and he was nice to show me how to work things in new vehicle. He set my Onstar and Bluetooth up and I really enjoy those two conveniences. I will recommend this Dealership to others. Gary Lucas. Thank you again.
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