Customer Testimonials

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Google May 22, 2022

Andy Frank was my salesperson. He was knowledgeable and helpful. He answered all of my questions and followed through on everything we talked about. I spoke to him about my past experience with this dealership and my reluctance to use them ever again but, baby steps, my experience with him has put me more at ease about buying here. And the rest of the staff I encountered were very friendly and helpful.

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Google Apr 29, 2022

Great service department. Very friendly and helpful. Thank you for all your help.

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Google Apr 26, 2022

A. OK.

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Google Apr 21, 2022

Very nice body shop. Staff friendly.

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Google Apr 19, 2022

said it would take 45 minutes and it was 44 minutes great job

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Google Apr 16, 2022

Friendly service. In and out in great time! Very respectful service techs and Alex who sold me my car, always greets me if he sees me in for a service!

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Cars Apr 14, 2022

Great! Helpful staff. Clean facility. No pressure to purchase.

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Google Apr 8, 2022

Andy and rich took good care of me. Both were very kind

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Google Apr 7, 2022

Very friendly atmosphere

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Google Mar 17, 2022

Buying a vehicle is always a stressful proposition. The folks at York did a great job of working with us to make sure we were getting exactly what we wanted. I would recommend.

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Google Mar 9, 2022

I was greeted immediately. I was shown the waiting area, coffee and restroom. My truck was taken back and service was started ahead of scheduled time. My truck was completed ahead of the projected time frame. I am most confident in YORK'S service department and crew. I plan to return for service when needed, The cashier was friendly and shared a great smile. Great job Jared Smith and crew ! I am pleased. DW

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Google Mar 7, 2022

Always do a great job.

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Google Feb 25, 2022

One of the best places to purchase a vehicle. A painless process that didn't take hours. Would definitely recommend!

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Google Feb 22, 2022

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Google Feb 18, 2022

Great!

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Google Feb 3, 2022

Great service department thank You Jared and the great mechanic's for fixing our equinox that we have had for 4 years that would never start after sitting 3 days ever since we bought it from champion Chevrolet in Danville. They worked on it several times and put 3 batteries in it over 3 years and didn't get it fixed but good to go now Thank You York Chevrolet in Greencastle

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Google Jan 29, 2022

We visited York earlier this week and made a decision to put a deposit down on a car to hold while they touched up a few things.. We then changed our minds and informed them that we were going to continue shopping and not buy their car. They were very understanding through the whole process and were willing to give our deposit back, no questions asked! I would go there again and recommend them to anyone! The car was very nice and competitively priced. Chrisie and Rick are great!

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Google Jan 27, 2022

Car looked great when they were done!

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Google Jan 15, 2022

It was a good buying experience. Alex is a good salesman I would deal with him anytime.

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Google Jan 15, 2022

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Google Jan 9, 2022

Great dealership and great employees.

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Google Dec 30, 2021

In a post Covid time. It was a very smooth transaction. That was both fair and honest throughout the experience.

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Google Dec 22, 2021

They were very quick and did a good job

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Google Dec 16, 2021

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Google Dec 6, 2021

Excellent place to do business ! They are always willing to go the extra mile when it comes to customer service.

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Google Nov 25, 2021

Quick service provided for a reasonable cost.

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Google Nov 15, 2021

They found the problem ordered the part and had it done way before i expected it to be done

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Google Nov 12, 2021

Fast and courteous service. Really appreciated the complimentary car wash.

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Google Oct 30, 2021

Fast and courteous. Thank you for the Military discount.

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Google Oct 29, 2021

Got my vehicle in immediately. Very courteous and friendly. Didn't have a long wait either.

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Google Oct 22, 2021

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Google Oct 22, 2021

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Google Oct 21, 2021

Josh is Awesome love working with him.

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Google Oct 16, 2021

The service was prompt and thorough, the CSR was very professional and answered my questions

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Facebook Oct 11, 2021

I would highly recommend this dealership! They made us feel like part of the family. Rick, the sales manager was wonderful to work with. Then he turned us over to Josh who made sure we knew every feature available in our car even though I will only remember half of it. 🙂 He made sure I knew where I could find the information that I would likely forget. Definitely check them out if you are in the market!

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Facebook Oct 1, 2021

best service, friendly setvice department

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Google Sep 24, 2021

I have bought two cars at York Pontiac during a 12 year period. I have always gotten great service each time I have to take my car in for any type of service. They are always friendly and helpful. One thing that I just love is they will come to my employment (same town) and pick my car up and bring it back when it is done. That is simply a great service and I really appreciate that type of service! If they have to keep my car, most of the time they have a loaner car for me to drive ...

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Google Sep 10, 2021

Very good experience

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Google Aug 2, 2021

Very friendly and accommodating to the problems that I had. Was a little difficult getting an appointment but due to the nature of the repair a loaner was needed and until they got one I could not get in. After they got one everything was fine and I would highly recommend them to anyone

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Google Aug 2, 2021

Everyone was wonderful! Josh (salesman) couldn't have been nicer and patient with me while he told me about all the bells and whistles and how they worked. Laura (finance manager) was fabulous too! I think we'd be great friends outside of the dealership. She made sure I understood everything before signing it. Fabulous experience all around! Even Jarrod (service) came over and, as always, was fantastic! Way to go York GMC!!!

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Facebook Jul 10, 2021

just bought 2018 jeep compass today great service ! I will be back for future purchases !

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Facebook Jun 24, 2021

Just got my car detailed, John and his crew did an amazing job!! Big thank you for going above and beyond!!!

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Google Jun 20, 2021

Outstanding as usual

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Google Jun 11, 2021

The service was good.

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Google Jun 11, 2021

Great customer service and gave me estimates on tire replacements. York has always treated my family well and I will always go back every time!!

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Google Jun 10, 2021

Had some body work and new tires installed. Everything looks great! Thanks Joe & Jerrod

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Google Jun 2, 2021

Always kind and gets my vehicle fixed in a timely manner.

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Facebook May 8, 2021

Just bought a 21 GMC Sierra and can’t say enough good things about this dealer and it’s employees.

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Facebook May 7, 2021

My husband and I have purchased 2 vehicles from York in the past two months! Andy is AWESOME! He is so courteous and makes sure we are comfortable with everything from our loan to the vehicle! He even went out of his way to help my husband transfer his tool box to his new truck!!!!!!

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Google Apr 25, 2021

thanks for getting it fixed

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Google Apr 23, 2021

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Google Apr 20, 2021

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Google Apr 15, 2021

The interaction I had with the service dept was exceptional. He has a great demeanor and personality and GM should be proud to have him as the face of GM to its customers.

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Google Mar 19, 2021

they do a super job with my car and are very pleasant they picked up my car and returned in proper time I can trust this dealership and I really appreciate it

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Google Mar 15, 2021

Timely service, friendly people

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Google Mar 8, 2021

Always courteous, timely and informative. Love that they wash my truck after service appointments. ❤️

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Facebook Mar 7, 2021

Very Friendly sales Staff and very pleasant atmosphere

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Google Mar 2, 2021

very friendly, fast service, work done in reasonable time and the coffee was good also.

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Google Feb 9, 2021

I got in on time for my appointment and they were very quick on my oil change

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Google Feb 7, 2021

Very friendly and efficient. Not a long wait at all for 2 oils changes. Thanks everyone!!!

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Google Feb 4, 2021

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Google Jan 30, 2021

Had my oil pump changed went in earily in morning and was done and ready to go that night. Excellent service!!! Funny they did forget one thing to reset my oil change lol no biggie I just did that simple task myself.

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Google Jan 21, 2021

All personnel are nice, helpful, courteous, and professional.

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Google Jan 5, 2021

Dealership always attentive to your needs both for sales and service.

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Google Dec 30, 2020

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Google Dec 17, 2020

I’ve never experienced a vehicle purchase such as this and yes, I’ve done it too many times. My salesperson was Christina Walters and all I can say is wow. I can see why she’s been there for quite sometime. She’s very driven! She books around like how I could only wish coffee would affect me. Very professional, pleasant and personable and it was very clear she was doing everything in her power to make things to be as smooth and efficient as possible as if it was how she would like it for herself all the ...

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Google Dec 4, 2020

Very kind and courteous.

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Google Nov 17, 2020

Trustworthy . Helpful, courtesy. What more could you ask for?

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Google Nov 13, 2020

Great

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Google Nov 3, 2020

quick

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Google Oct 28, 2020

fast and friendly service

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Google Oct 9, 2020

Awesome customer service but estimated times need to be more accurate

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Google Oct 5, 2020

Was very satisfied, except for being misled about financing rate.

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Google Oct 2, 2020

They were fast, courteous, professional, and provided a safe environment

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Google Sep 2, 2020

Andy was very patient and helpful. He showed us several vehicles and explained the features on each one. It was a pleasant experience from walking into dealership to driving off lot with new vehicle.

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Facebook Aug 31, 2020

they were amazing to work with and outstanding customer service!

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Google Aug 9, 2020

Zach Miller is an awesome mechanic and VERY knowledgeable! Top notch guy right there! 10/10 would recommend your service dept.

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Google Aug 6, 2020

Polite, quick and easy!

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Google Aug 4, 2020

Recently moved to the area and being a General Motors family for many years wanted to find a dealer closer to our new home. We've been there 3 times for maintenance service on our vehicles and are very pleased. Will continue to give them our business.

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Facebook Jul 3, 2020

We had a great buying experience, our salesman Peter Henderson was great. We have purchased vehicles there for several years. All of the staff is friendly, no matter which department we need. Thank you all at York’s.

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Google Jul 1, 2020

Mike Dixon was great!

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Facebook Apr 23, 2020

They went out of their way to get us a new car. Highly recommend this dealership

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Facebook Apr 1, 2020

Awesome experience! Super nice staff and no BS. I will buy from them again!

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Google Mar 15, 2020

See Chrissy for a great deal

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Google Mar 6, 2020

Great people and service.

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Google Feb 29, 2020

Chrisee, Rodney, and Laura took great care of me. They put me in an awesome vehicle with an awesome warranty at a great price!!!

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Google Feb 21, 2020

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Google Feb 18, 2020

Nice service great choice of vehicles

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Google Feb 11, 2020

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Google Feb 10, 2020

We always get great service

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Google Jan 8, 2020

Wrecked car out it back together took quite a while to get back

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Google Jan 1, 2020

Couldn’t ask for a better experience!! Josh was awesome. I knew this was the place I was going to buy from as soon as I walked in the door!

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Google Nov 26, 2019

I was treated fairly and the service team was honest and up front about all the costs.

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Facebook Nov 22, 2019

Christie was such a huge help in showing me the car I would take home as well as looking out for our trade-in! Rick was also a big help in explaining the purchasing process and really putting me at ease! Now I have a new car where I can go to get everything done!

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Google Nov 12, 2019

You always expected the worst when it comes to car repair but thankfully I can handle this.

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Google Nov 9, 2019

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DealerRater Jan 11, 2019

We saw the car that we wanted on the website. We talked to Rick on Tuesday. We did the finance part on line and was in the car on Thursday afternoon. This seriously was the easiest hassle- free car buying experience I have ever experienced in my lifetime. I highly recommend this dealership and especially Rick Wright to everyone.

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DealerRater Sep 30, 2016

I had an exceptional sales experience with Alex Buker, He was great to answer all my questions and he was nice to show me how to work things in new vehicle. He set my Onstar and Bluetooth up and I really enjoy those two conveniences. I will recommend this Dealership to others. Gary Lucas. Thank you again.

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